Landlord FAQs

What are the benefits of using MRCV?
MyRentalCV will provide a concise way to look at a tenant’s credit score, ID, rental history and employment status to allow you, the landlord, to make an informed decision on prospective tenants. This allows you to pre-screen tenants before allowing those who are eligible to view the property.
How can I use MyRentalCV?
Simply request applicants for your property to fill out a MyRentalCV form. From here, applicants will be able to see a MicroCV which they can either email to you or deliver by hand. If you would prefer them to email this form to you, please make this clear to your tenants.
Are there any costs to use MyRentalCV?
Our service is free of charge to both tenants and landlords. You may choose to request MyRentalCVs from your prospective tenants going forward. For more information on our service please contact us here.
Can I change the rating for a tenant?
If a tenancy is incomplete at the time of reference, myrentalcv will contact the agent at the end of the tenancy to request confirmation or amendment of the tenant rating based on the property handover.
What do I do if a tenant disputes my rating? Is there a dispute resolution mechanism in place?
All property professionals that have been requested to provide a tenant rating are required to agree to our terms of use which requires them to rate tenants fairly. If a rating is suggested as being unfair or unjust this may affect the agent’s ability to continue as an agent partner.
What if the tenant does not have a rating?
While tenants may not always have prior ratings from previous agencies or landlords, the employment status, credit score and affordability index provide an excellent method of evaluating the tenant.
What is the tenant rating criteria?
Please note that you will find a full breakdown of the tenant rating criteria on your dashboard. (SHOULD THIS BE HERE?)
What support can you offer me and my tenants?
MyRentalCV provides dedicated online support during working hours and will deal with all issues reported, as quickly as possible. Please contact us by emailing support@myrentalcv.com
What benefits does MRCV give to tenants?
MyRentalCV saves time for both you and your tenants. Your tenants will no longer spend their time viewing properties that they would not be considered eligible for. By using MyRentalCV, the search and application process is minimised to ensure that tenants find their dream property, quickly. It also allows them to store their information in one place, rather than repeatedly put together similar information on separate documents.