Privacy Policy


We are committed to protecting the privacy of our users. We will endeavour to ensure that the information you provide us with is kept private and confidential and is only used to provide the services you request. By using this website (the “Site”) and/or our services, you confirm that you accept this Privacy Policy and consent to our using your personal data as set out in this Privacy Policy.

We are the data controller for this website and our address for this purpose is: 26 Dublin Street, Edinburgh, EH3 6NN.

Information we collect

If you use the Site without registering; for example, just to read about our services, we will not collect, store or process any personal data of yours.

In order to register to use this website as a tenant creating a myrentalcv, as a property professional or as an employer, we will require you to supply personal informationand consent to a credit check being carried out on you. In addition, if you are a guarantor for a tenant using our services, we will also require you to supply personal information and consent to a credit check being carried out on you. However, if a prospective landlord requires an additional credit search to be carried out (for example, because a long time has passed since we carried out a credit search for your myrentalcv), we will obtain your explicit consent before doing so. In such circumstances, we will also require that, and obtain your explicit consent for, the credit check to be recorded as having been carried out in your name and not the landlord’s.


This Site uses cookies to distinguish you from other users of the Site. This helps us to provide you with an enhanced user experience when you browse the Site and improve the Sites functionality. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy. If you do not consent to our using cookies, you can set your browser preferences to block them, but this will affect your use of the Site.

The Data Protection Act

We comply with the Data Protection Act 1998 Registration Number ZA005503

We are registered as required by the United Kingdom’s Data Protection Act 1998, and we will only process your personal information in line with the principles set out in the Act.

We will process your personal data carefully and lawfully, and will only share them within our organisation and among our employees and appointed representatives, except where we have your explicit consent.


We will do our best to protect your personal data using appropriate technical and organisational steps, and will store it on our database within a secure network. However, we cannot absolutely guarantee the security of your personal data.


For registered users and members, if we reasonably believe that we are required by law to disclose your personal information to a third party, whether in compliance with any applicable law or regulation or by court order or in connection with legal proceedings, we may do so.

Apart from this, we will not disclose or sell your personal information to any third party without your permission. We will not transfer your data outside the European Union except to safe-harbor-certified third parties; this means that the entities to which we send it are certified as having equivalent privacy protection policies as apply within the European Union.

We may use aggregate anonymised data and share it with third parties.

We will use your personal information to provide our services, and except as mentioned above, will only share it within our organisation and among our employees. We will not share your personal information with advertisers. However, some of the adverts you may see will be served from locations other than our own server, for example Google Adsense ads.

Purpose and Duration

We will use your personal data to:

  • to provide our services to you and to manage our provision of those services. For tenants, this means that we will share your data with third parties where you have consented to our doing so; for example, letting agents and landlords from whom you have rented properties, and employers, in order to gather information for your myrentalcv.
  • to send information to you about our services
  • to send messages to you from other users. However, your email address will not be visible to other users; we will route their messages to your address.
  • to maintain our records and databases;
  • to carry out statistical analysis;
  • to monitor and evaluate website use; and
  • for administration, accounting, marketing and archival purposes.

We will hold your personal information for as long as you wish us to do so, and as long we need to in order to comply with our legal obligations. You may request for your personal information to be deleted at any time by emailing Deleted content may persist in backup copies for up to one year, but will not be available to third parties.


If you wish to find out what data we hold for you, or to have it amended or removed from our database and website, or if you have any questions about this privacy policy, you can contact at any time. We may charge a fee for data subject requests.

We reserve the right to change this privacy policy at any time. However, we will not change the way we use the personal information of registered users or members without telling you in advance and, generally, giving you the chance to opt out of the new use of your information.